Just had my tires changed and was 100% happy with my experience. The staff was very kind and polite and they never tried to unnecessarily sell me anything. I was able to easily make an appointment online and I only waited about an hour for them to change the tires. I will absolutely be coming back to them!
I made an appointment online for 5pm today to have my tire repaired. On the site it says "free" flat tire repair. The customer service representative said it would be $30.15. I asked him why there was a charge when it says free. He replied with "I didn't know you had a coupon" and my reply was it isn't a coupon. It is advertised as "free." I showed him the ad online and he said well that covers this and that but not rebalancing. You will still have to pay for that. I stated that no where does it state there is a charge for that. He didn't apologize, make any type of counter offer, and was very rude throughout. I will go some where that advertises correctly to get my service done. When I need new tires in 6 months I will NOT go here. I will take my business elsewhere. You may not care about me as a customer but because of this type of customer service businesses are closing every day. You might be next.
I had a minor incident on the road and the manager was able to fit me in that day and had me back on the road in a couple of hours. They were very nice to work with and I would recommend this location! Simply, easy transaction.
I’ve been there a few times, and I always leave extremely pleased with the service! The employees are so friendly and the services are done in such a timely manner. I highly recommend this Mr Tire to anyone!
This Mr. Tire by far had the best customer service I've ever experienced. They gave me same day service, and they even took the time to answer every single question I had. They even educated me on how the car engine works to better understand why my car was acting up. While I was there they checked on every single person waiting and gave them updates. They worked very hard on my car to get it fixed up in a timely manner, and it is now running better than ever!
Mr Tire Auto Service Centers is a US Car Repair based in Nottingham, Maryland. Mr Tire Auto Service Centers is located at 4952 Mercantile Rd, Nottingham, MD 21236, USA.
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