I ordered a bouquet for my Grandmother's 80th birthday on a Monday, to be delivered that day. I received an email that it had been delivered at 5:00 that evening. I called my grandmother the next day to see how she liked her arrangement, and she said she never received it. I called the shop and the lady said she saw in the system that it had been delivered, I told her that was not correct. She checked the back and found it had not been delivered. She apologized and said she would make sure it was delivered the next day (Wednesday), I asked her to deliver it after 12:00 the next day. I called my Grandmother to tell her to expect it. My grandmother sat by the front window from 11:30 a.m. - 6:00 p.m. to make sure she didn't miss the delivery... IT NEVER CAME!!!! Absolutely horrible. I will be going to their business after work today and getting my money back!! Way to ruin a woman's 80th birthday Edible Arrangements.
This place is ridcolous!! You advertise you have stuff in the store but when you get there its nothing but left over fruit from days ago... Don't send coupons for in-store exclusive only offers if the store doesn't have them. I'm afraid to have the strawberries delivered because last time they were horrible and I had to go back . need to just trying with this location.
Update: Ordered another one for a separate day that was much better in freshness. Bumping up to 3.5/4.
Picked up a bouquet for valentines day. It was fresh and delicious. Prices are very comparable to online plus they have a rewards discount for going in store. Definitely order ahead for busy times like holidays. I ordered the day before and had no problem, but if I hadn't, I would not have been able to get what I wanted on the holiday itself.
Original: Received a gift from here that was ordered the same day. Was 'okay'. Disappointed that the fruit looked like it was sitting around for awhile so not exactly the freshest. Still tasted decent enough for 3/5.
So today I had an order of chocolate covered strawberries delivered to my fiancée. When I ordered them I was guaranteed 3 times that they would be there before she got off at 3pm. It took me 17 call's to finally get through to somebody to answer the phone. They arrived about 30 min after her shift ended. In order for her to get them I had to spoil the surprise and tell her to wait because something was being delivered. Then after she receive them they were the wrong type of chocolate on the strawberries and they also did not leave my message in the card. This is not the first time this location has really messed up my order. I definitely will not be recommending this location to anyone and would advise everyone to stay away!
Edible Arrangements is a US Florist based in Nottingham, Maryland. Edible Arrangements is located at 4132 E Joppa Rd, Nottingham, MD 21236, USA.
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